Careers

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Current Openings

Call Center Representative

Main Office (Madison)

Heartland Credit Union is seeking an outgoing and friendly person to work in our call center at our Main Office on High Crossing Blvd. in Madison. This person will be responsible for providing exceptional member service to our members by assisting them with their financial needs. This candidate will also seek opportunities to cross-sell products and services to the membership to ensure we are putting the member in the best financial situation.  Qualifications for this position include a minimum of 2 years customer service experience. Experience working in a financial institution and/or call center is preferred.

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Business Analyst

Main Office (Madison)

Heartland is looking for a Business Analyst for our main office in Madison. The ideal candidate for this role will have a strong business acumen, will be comfortable working with third party vendors, and will have a strong IT aptitude.

Responsibilities include:

• Core system user profile maintenance
• Report writing
• Date exchange facilitation
• IT daily processing
• Process automation
• Third party vendor coordination, administration

Necessary skills include:

• 3+ years of credit union experience
• Well organized
• Documentation and tracking skills
• Excellent communication skills and personable
• Problem solving skills
• Understanding of process improvement
• ITIL knowledge
• Database/programming knowledge

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Member Service Representative 

Williamson (Willy) Street • DeForest

Are you looking for more than a job? Something where you can really make a difference? Would you like to be in control of your own success and career growth? This position offers a straight forward path for development through our Member Service Representative process. With this process we offer you the sales, service, and skills training to move through our phases which will have you learning how to process teller transactions, open new accounts, assist members with their loan signings and more. This is not a one size fits all process. Applicants who are ambitious, motivated to impact members’ lives and driven to achieve goals are encouraged to apply.

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Technical Support Analyst

Main Office (Madison)

We are seeking a full-time Technical Support Analyst for our Madison office. This person’s primary focus will be providing technical support for computer, network and banking equipment in an Active Directory environment. A 2-year technical IT degree is required. 4-years experience working in an IT related field is preferred. Completion of Microsoft certifications preferred.

Apply Now