Bill Pay
Heartland’s Bill Pay includes:
- Full integration within online and mobile banking
- Ability to configure email alerts
- Real-time access to checking account balance
- Reminders if balance isn’t sufficient to pay bills
- An intuitive, user-friendly experience
How do I use Bill Pay?
In desktop banking:
- Login to online banking and look for the “Pay & Transfer” tab in the menu
- Select “Bill Pay”
- Follow the instructions to setup payees, pay a bill, and schedule bills
In mobile banking:
- Login to mobile banking via the Heartland Credit Union app
- Tap the “More” button
- Select “Bill Pay”
- Follow the instructions to setup payees, pay a bill, and schedule bills
What is Pay a Person?
The Pay a Person program allows you to electronically send money to any individual located in the United States. You will not be asked to enter their account number and routing number. Instead – you will be asked to specify how you wish to send the payment. You will be able to send either a secure text message or email communication. With your transfer, you will enter a password that should be provided to the recipient. They will be sent a secure website that walks them through the steps of collecting the money you sent.
How do I use Pay a Person?
In desktop banking:
- Login to online banking and look for the “Pay & Transfer” tab in the menu
- Select “Pay a Person”
- Follow the instructions to add a recipient and send payment
In mobile banking:
- Login to mobile banking via the Heartland Credit Union app
- Tap the “More” button
- Select “Pay a Person”
- Follow the instructions to add a recipient and send payment
What if I am not an active Bill Pay user?
We encourage you to setup your Bill Pay profile. This is a quick and easy way for you to pay your bills online.
Bill Pay Key Terms
- Electronic Payee: Merchant allows payments to be processed electronically.
(Processing Time: 1-2 Business Days) - Paper Check Payee: Merchant will receive a physical check in the mail delivered by the United States Postal System (USPS).
(Processing Time: 7 Business Days) - Managed Payee: The bill pay vendor and the payee have established a relationship to better deliver payments on behalf of the member. The payment address is not displayed to member because the information is considered proprietary information to the vendor.
- Recurring Payments: User-defined request for automatic payments for a specific payee. The member will define the payment amount, frequency, start date, and end date.
- Ebill: Payment (bill) information will display within your Bill Pay Dashboard. This information will provide you with the important items such as Payment Date, Amount Due, and Available Balance (if applicable).
Don’t have the Heartland mobile app? Download it today!
