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Privacy Policy

FACTSWHAT DOES HEARTLAND CREDIT UNION DO
WITH YOUR PERSONAL INFORMATION?
Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number and income
• Account balances and transaction history
• Credit scores and credit history

When you are no longer our member, we continue to share your information as described in this notice.
How?All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Heartland Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes Heartland Credit Union share?Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes— to offer our products and services to youYesNo
For joint marketing with other financial companiesYesNo
For our affiliates' everyday business purposes— information about your transactions and experiencesNoWe don't share
For our affiliates' everyday business purposes— information about your creditworthinessNoWe don't share
For nonaffiliates to market to youNoWe don't share
Questions?Call 800-362-3944
What we do 
How does Heartland Credit Union protect my personal information? To protect your personal information from unauthorized access and
use, we use security measures that comply with federal law. These
measures include computer safeguards and secured files and buildings.
How does Heartland Credit Union
collect my personal information?
We collect your personal information, for example, when you

• Open an account or apply for a loan
• Give us your contact information or use your credit or debit card
• Make deposits to or withdrawals from your accounts

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can’t I limit all sharing?Federal law gives you the right to limit only

• sharing for affiliates’ everyday business purposes—information
about your creditworthiness
• affiliates from using your information to market to you
• sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit
sharing.
Definitions 
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

• Heartland Credit Union does not share with our affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

• Heartland Credit Union does not share with nonaffiliates so they can market to you.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.

• Our joint marketing partners include insurance companies and securities broker-dealers.

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Privacy and security policies may differ between our website and this external site.

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