Contact Us
Member Support
800.362.3944 • 608.282.7000
Monday – Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – Noon
Secure Email
You can send us a secure email here.
Secure Email
24/7 Telephone Teller
800.362.6277 (MARS)
Mailing Address
5325 High Crossing Boulevard
Madison WI 53718-2301
Lost or Stolen Card Phone Numbers
MasterCard Debit/Credit Cards
Call 833.933.1681 INSIDE THE U.S.
Call 812.647.9794 OUTSIDE THE U.S.
Please note: Occasionally, we may want to verify recent activity on your cards. This will be in the form of a text or automated call.
Hours
Lobby Hours
Monday – Friday: 9:00 a.m. – 5:00 p.m.
Drive-Up Hours
Monday – Friday: 9:00 a.m. – 5:00 p.m.
Saturday (Williamson Street • Oregon • Dodgeville • Lancaster • Rimrock): 9:00 a.m. – Noon
Saturday (High Crossing Blvd • DeForest • Verona • E. Washington • Struck Street • Platteville): CLOSED
2023 Holiday Hours
Monday, January 2 – New Year’s Day Observed: CLOSED
Monday, January 16 – Martin Luther King Jr. Day: CLOSED
Monday, February 20 – Presidents’ Day: CLOSED for All-Staff Training
Monday, May 29 – Memorial Day: CLOSED
Tuesday, July 4 – Independence Day: CLOSED
Monday, September 4 – Labor Day: CLOSED
Thursday, November 23 – Thanksgiving Day: CLOSED
Monday, December 25 – Christmas Day: CLOSED
Earn Double Points
Use your Heartland credit card to pay at restaurants and bars in June to earn double points.*
*Learn More