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800.362.3944

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Contact Us

Member Support

800.362.3944

Monday – Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – Noon

Secure Email

You can send us a secure email here.
Secure Email

24/7 Telephone Teller

800.362.6277 (MARS)

Mailing Address

5325 High Crossing Boulevard
Madison WI 53718-2301

Lost or Stolen Card Phone Numbers

MasterCard Debit/Credit Cards
Call 1-800-528-2273 INSIDE THE U.S.
Call 812-647-9794 OUTSIDE THE U.S.

VISA Gift Card
Call 1-866-833-2370 inside or outside the U.S.

Please note: Occasionally, we may want to verify recent activity on your cards. This will be in the form of a text or automated call.

Hours

Lobby

CLOSED

Drive-Ups

Monday – Friday: 9:00 a.m. – 5:00 p.m.
Saturday: 9:00 a.m. – Noon

2020 Holiday Schedule

Wednesday, January 1 – New Year’s Day: CLOSED
Monday, January 20 – Martin Luther King Jr. Day: CLOSED for All-Staff Training
Monday May 25 – Memorial Day: CLOSED
Saturday, July 4 – Independence Day: CLOSED
Monday September 7 – Labor Day: CLOSED
Thursday, November 26 – Thanksgiving Day: CLOSED
Thursday, December 24 – Christmas Eve: CLOSED
Friday, December 25 – Christmas Day: CLOSED
Saturday, December 26: CLOSED

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